Privacy Policy

1. Overview

MGR Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with the Data Protection Act, 2019 of Kenya and international data protection standards. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, portal, or engineering services.

2. Information We Collect

We only collect necessary information provided directly by you, which may include:

• Contact details: Name, email address, phone numbers, and physical or business address.
• Account credentials: Secure authentication details when registering an account or signing in via OAuth.
• Communication records: Inquiries, support tickets, and service correspondence.

3. Purpose of Data Processing

Your information is used solely for legitimate business operations, including delivering requested technical services and quotations, managing customer support, processing account communications, and complying with statutory obligations in Kenya.

4. Data Security & Protection

We employ strict technical and organizational security measures—including encrypted data transmission, secure password hashing, and role-based access controls—to protect your personal information against unauthorized access, disclosure, or loss.

5. Your Data Rights

In accordance with the Data Protection Act, 2019, you have the right to request access to your personal data, object to its processing, or request correction or deletion of your account profile by contacting us directly.

6. Contact Us

For any privacy-related questions or data requests, please contact our support team at support@mgr.co.ke or call us at +254 768 032 893.